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AcquiringAcquiring banks

Sponsor oversight and direct acquiring in one AI workforce.

  • Credio is the control layer between ISO partner execution and sponsor-bank accountability.
  • Bank-defined KYB and underwriting standards applied consistently on every partner submission.
  • Committee-ready memos with completeness scores, exception flags, recordings, and audit lineage.
  • ISO drift visibility: which partners send clean files vs. those creating portfolio risk.

01Scope

What Credio handles — and who it's for

Workflows

What Credio handles for this solution.

Sponsorship

  • Oversight and concurrency

    Review ISO and PayFac packages with approve, decline, or escalate calls.

  • Bank-side re-underwriting

    Re-underwrite applications to bank standards with committee-ready memos.

Direct acquiring

  • Voice AI layer

    Run merchant calls with recordings, transcripts, and CRM updates.

  • Lead qualification

    Qualify inbound leads fast and log structured dispositions to CRM.

  • Merchant onboarding intake

    Extract application data and flag missing KYC before downstream review.

  • Sales governance

    Catch application mismatches and missing approvals before submission.

  • Core validation and dedupe

    Validate entity data, dedupe accounts, and flag dormant or stale records.

  • Welcome and servicing calls

    Run welcome calls, answer standard queries, and update tickets.

Built for

Teams who run these workflows.

  • Sponsor banks

    Managing ISO/PayFac partner portfolios at scale.

  • Acquiring bank risk committees

    Reviewing merchant credit decisions with consistent documentation.

  • Partner oversight teams

    Tracking submission quality and ISO drift across partners.

  • Direct acquiring ops

    Running lead qualification, onboarding, and portfolio engagement in house.

02From friction to decision

What slows teams down

Four analysis layers, each tied to a bottleneck your team hits at intake.

The friction

Bottlenecks your team hits at intake.

Volume outpaces oversight

Distribution scales faster than review capacity.

Inconsistent sponsor-fit

ISO partners apply bank standards unevenly, creating portfolio quality variance.

Manual committee prep

Risk professionals spend hours on package QA instead of judgment calls.

Manual committee prep

Risk professionals spend hours on package QA instead of judgment calls.

How Credio decides

Analysis layers tied to each bottleneck.

Package Completeness & Sponsor-Fit Screening

Pre-screen ISO packages for missing documents, format gaps, and sponsor-fit alignment before internal review begins.

Bank-Defined KYB & Underwriting Validation

Apply consistent SOS, EIN, OFAC, MCC, processing, and financial checks against bank underwriting criteria on every submission.

Exception & Policy Cross-Reference

Flag unsupported conclusions, ticket-cap breaches, and policy exceptions with completeness scores and rationale mapping.

Committee-Ready Memo

Generate a committee-ready memo with recommendation, exception summary, and full decision lineage on every file.

03The pipeline

How it works

From intake to documented decision.

01

Intake Agent

Without Credio · Partner packages incomplete or misaligned.

Pre-screens ISO packages for completeness and sponsor-fit before internal review.

Intake

Package completenessSponsor-fit alignmentMissing context flags

02

Bank-Defined KYB

Without Credio · Standards applied unevenly across partners.

Applies consistent bank-defined KYB on every partner submission.

KYB checks

SOSEIN/TINBusiness licenseOwner identityOFACOnline presenceUndisclosed business flags

03

Underwriting Agent

Without Credio · Reviewers pulled into routine QA.

Validates files against bank underwriting criteria; flags unsupported conclusions.

Underwriting

MCC/SICProcessing analysisGIACTBank statementsTicket capsFinancial recency

04

Memo Generation

Without Credio · Committee prep is manual.

Generates committee-ready memo with completeness score and exception summary.

Memo outputs

Policy cross-referenceException triggersRecommendation rationale

05

Partner Analytics

Without Credio · ISO quality invisible.

Tracks submission patterns by ISO, surfacing drift and coaching opportunities.

Partner visibility

ISO scorecardsOmission patternsException rates by partner

04Results

Decisions & impact

Defensible outcomes. Compounding metrics.

TriageMemoAudit trail

Committee-ready output with completeness scores and full decision lineage on every file.

Operational impact

PortfolioScale oversight without proportional headcount
MinutesCommittee-ready memos, not hours
EarlyISO drift detection before losses compound

05Deployment

How agents get to work

How agents deploy

Minimal IT lift. Where your team already works.

Browsing agents

Agentic web research across 30+ public sources, internal portals, and SaaS UIs your team already uses

Voice AI agents

Outbound verification calls, customer outreach, and ATO operations, voice biometrics included

Email & text agents

Inbound triage, response drafting, dispute communications, and structured routing to humans

Slack & Teams native

Human-in-the-loop approvals and escalation directly inside the channels your team already lives in

Connects with

Deployment, governance & controls

SOC 2 Type II Certified

SOC 2 Type II Certified

+ ISO 42001

min

Deployment time

to production

< 1 day

Operational value

decision to live

%

Uptime SLA

enterprise-grade

Full

Decision lineage

audit-ready

06FAQ

Common questions

Credio standardizes review, enforces bank policy, and tracks submission quality by ISO.

Scale decision capacity without scaling headcount

Audit-ready recommendations inside your existing queues.

SOC 2 Type II
Zero Data Retention
Full Decision Lineage